Privacy Policy
Australian Bridge Products
Effective Date: 26.02.25
1. Introduction
Australian Bridge Products (“we,” “our,” “us”) is committed to protecting the privacy of individuals in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and protect personal information.
2. Collection of Personal Information
We collect personal information necessary for our business operations, including:
- Name, contact details, and address
- Business and employment information
- Payment details and transaction history
- Information related to product inquiries or service requests
- Website usage data through cookies and analytics tools
- We collect information directly from individuals, third parties, or publicly available sources where necessary.
3. Use of Personal Information
We use personal information to:
- Provide and improve our products and services
- Process transactions and respond to inquiries
- Communicate with customers and suppliers
- Comply with legal and regulatory obligations
- Conduct marketing, promotions, and customer feedback surveys
4. Disclosure of Personal Information
We may disclose personal information to:
- Service providers, contractors, or suppliers assisting in our operations
- Government agencies, regulatory bodies, or legal authorities when required by law
- Third parties in the event of a business sale, merger, or restructuring
- We take reasonable steps to ensure third parties handle personal information securely.
5. Storage and Security of Personal Information
We store personal information in secure digital and physical formats. Measures to protect personal information include:
- Secure servers, firewalls, and encryption
- Restricted access to personal information
- Regular security audits and staff training
6. Access to and Correction of Personal Information
Individuals may request access to or correction of their personal information by contacting us. We will respond within a reasonable time and may require verification of identity.
7. Direct Marketing and Opt-Out
We may send marketing communications about our products and services. Individuals can opt out at any time by following the unsubscribe instructions or contacting us directly.
8. Cross-Border Disclosure
If we transfer personal information outside Australia, we will ensure that the recipient complies with privacy obligations equivalent to the APPs.
9. Anonymity and Pseudonymity
Where practical, individuals may interact with us anonymously or using a pseudonym. However, some transactions may require identification.
10. Sensitive Information
We only collect sensitive information (e.g. financial data) when necessary and with explicit consent, except where required by law.
11. Complaints Handling
If you believe we have breached this Privacy Policy or the APPs, you can submit a complaint to our Privacy Officer at [email protected] We will investigate and respond within a reasonable timeframe.
12. Changes to This Privacy Policy
We may update this policy from time to time. The latest version will be available on our website.
13. Contact Us
For any questions regarding this Privacy Policy or your personal information, contact us at [email protected]